Skillect - Collections and Recoveries clerk

Advertisers

Contract Details

Contract Title	Collections and Recoveries clerk
Reference	Coll sussex
Duration	Monthly Rolling
Description	JOB DESCRIPTION * Final calculation of residual debt * Collecting payments from customers by telephone, letter and email * Responsible for own portion of debtors’ ledger * Preparing files for External Agents * Following company collection procedures * Taking credit card payments * Query resolution regarding customer accounts and unallocated cash * Cash allocation * Negotiating payment plans and settlements within agreed criteria * Enforcement of judgments through legal system * Tracing ‘gone-aways’ * Covering other departmental roles as required * General administration work including some for C&R Manager The candidate should have previous collections experience, preferably in a consumer credit environment. Full training will be given. An ICM student would be an advantage. It is important that the individual is self-motivated, enthusiastic, and possesses strong communication and negotiating skills. The candidate should be happy to work as part of a professional team in a fast-paced, target-driven environment. Computer literacy is essential and competence is required in Excel and Word.
Location	Home Counties
Salary	£18000 - £19000 per annum + various benefits
Start Date
Date Posted	06-07-2010