| Description | Credit Controller/Telephone Accounts Negotiator SpecificationsLocation: Horsham
Salary: £16,000 /19,000 OTE £21,000 /£26,000 C£5k open ended uncapped commission The Role
Working in an outsourced credit control generating income through the collection of cash on behalf of clients this is Business to Business not Consumer/Personal finance
Telephone based, contacting debtors regarding the collection of overdue monies owed to clients
Management of diary consisting of debt collection accounts, and credit control/confidential outsource ledgers
Control sections of accounts within a sales ledger, facilitating a high level of cash flow and minimising levels of overdue debt
Quick identification of genuine disputes within the early stages of the collections process, and the subsequent management of the debtors expectations of settlement, adhering to guidelines as set down by individual clients
Verification of invoices upon issue, confirmation of payment date prior to invoice becoming due and collection of overdue invoices
Updating computer systems with latest information on the current status of each account/invoice in a clear, concise and appropriate format for viewing by the client
Achievement of monthly cash collections targets set for each customer/ledger against a specific section of accounts
Achievement of daily telephone contact target of a minimum of 60 outbound calls
Building of relationships with external customers
Working to set deadlines
Being part of a friendly, supportive team with each member taking responsibility and ownership of their section of the ledger
The Candidate Must have either credit control or ollections:
Excellent communication skills – ability to communicate facts and concepts effectively both in writing and orally, and offer informed recommendations to solve issues
Committed to achieving results and targets by accepting responsibility and ownership of the task, and applying effective application of effort and resources, combined with passion, belief and energy
Decision Making – Making timely decisions in line with initiatives by collating information and prioritising, to judge correct course of action
Efficiency/Quality of Work – Ensuring all deadlines are met and work is completed to a high standard with attention to detail. Must show effective time management through correct prioritisation of work
Using initiative, ensure that the time worked on a debt is justified by the commission earned, using different collections methods and techniques relevant to the account. Must also show capability to think outside the box to present cases to the Collections Manager if outside agreed parameters
The Client One of the fastest growing companies in the credit management sector. Key factors in their success continue to be a core ethic of excellence and strong and visionary leadership. They offer excellent opportunities for career development.
Experience Experience in the following would be useful: Debt management, credit control, credit agency, collections, credit controller, telephone account negotiator
The Package £16,000 /19,000 OTE £21,000 /£26,000 C£5k open ended uncapped commission About THC Recruitment THC Recruitment has over 14 years experience in providing elite candidates for the finance industry, we recruit for many organisations on Preferred Supplier lists and recruit across the United Kingdom.
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