| Description | Direct sales support team leader – car finance
SpecificationsLocation: Birmingham
Salary: £25,000 – £29,000 basic plus bonuses and a range of benefits such as pension and healthcare The Role
Managing the day to day activities of the sales support team. The role is to support the team by providing direction, coaching, motivation and development – with the aim of ensuring that sales support activities are optimised and customer service standards are continuously met and improved.
Ensure that all department activities are delivered efficiently and on a timely basis. This includes credit applications, new account documentation, progressing orders through to delivery and the total support of the customer throughout the after sales process.
To be actively involved in recruitment, induction, setting objectives and appraisals, 1-2-1 reviews, team meetings, monitoring and control of absence procedures, managing performance, coaching and ensuring staff training needs are identified and addressed.
The Candidate
The candidate will have previous experience of leading a customer service / sales support team preferably in a financial services environment
The Client Our client is a market leader in vehicle finance and a blue chip finance company, who can offer excellent opportunities for career progression Experience Experience in the following would be useful: team leader, team manager, sales support, admin, customer service, financial services, vehicle finance, vehicle leasing, motor finance, car finance
The Package £25,000 – £29,000 basic plus bonuses and a range of benefits such as pension and healthcare About THC Recruitment THC Recruitment has over 14 years experience in providing elite candidates for the finance industry, we recruit for many organisations on Preferred Supplier lists and recruit across the United Kingdom.
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